Shipping policy

Shipping policy

All orders are processed within 1 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For free shipping: We offer free shipping on all items, except merch, within New South Wales, Queensland, Victoria and ACT. Consoles incur a shipping surcharge to Northern Territory, Western Australia, South Australia and Tasmania.

 

In-store pickup

Please contact prior to making your purchase if you would like to collect your purchase from us.

 

International Shipping

We do provide international shipping, however at this time we are still working through our process of setting it up.

If you are interested in any of our products please contact us and we can work with you to get the best shipping cost.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 72 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at nostalgiakings@outlook.com with your name and order number, and we will look into it for you.

https://auspost.com.au/mypost/track/#/search

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at nostalgiakings@outlook.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at nostalgiakings@outlook.com